Terms and Conditions

This website is owned and operated by:

TheFactory Agency is the brand under which the company delivers integrated digital services. The same company also operates ads-factory.ro for paid advertising, seo-factory.ro for search optimization, dev-factory.ro for web development, and thefactory.shopping. These are commercial brands of a single legal entity, not separate companies.

We provide digital services for companies: search engine optimization, paid advertising, web design and development, hosting and maintenance, and consulting on all of these. Each service is described in its own page on this site.

This is worth stating plainly, because it changes the nature of the relationship: no sales are concluded through this website. There is no shopping cart, no payment is taken, and no contract is formed automatically.

The forms on this site are requests for information, not orders. Submitting one places no obligation on you and none on us. It does not create a contract and does not constitute acceptance of any offer.

Work begins only after a conversation, a concrete proposal, and a separately signed contract. Prices, deadlines, the obligations of each party and the conditions for ending the relationship are set out in that contract, not here.

All content on this site, meaning text, articles, graphics, logos, images, page structure and code, belongs to the company or is used under licence, and is protected by copyright and trade mark law.

You may read our pages and share links to them. You may not copy, republish or make commercial use of the content without our written agreement. Quoting a short passage is fine, provided you name the source and link to the original page.

Third-party marks that appear on this site, such as Google, Google Ads, Meta, Facebook, Instagram, TikTok, Magento and WordPress, belong to their owners and are used descriptively, to indicate the platforms we work with. Their use does not imply any affiliation or endorsement beyond the certifications we actually hold and present as such.

Any audit, assessment or calculator offered on this site produces estimates, based on the information available at the time and on what you tell us. They are not performance guarantees, they are not financial advice, and they do not predict the results of a real campaign or build.

Outcomes depend on factors no assessment can know in advance: competition, seasonality, the quality of your offer, the conversion rate of your own site, the budget actually committed, and much else. Treat the figures as a starting point for a conversation, not as a promise.

Results shown in case studies and in other material on this site were achieved in specific conditions, for specific clients, over specific periods. They are real, but they are not a guarantee that similar results will follow in another context.

Articles and guides on this site are informational. We write them carefully and we update them, but search engines and advertising platforms change their rules often, and something accurate at the time of publication may stop being accurate later.

We are not liable for decisions taken solely on the basis of this material, without an analysis of the specific situation. Nor are we liable for the content of third-party sites we link to: a link does not mean we have checked or that we endorse everything found there.

We make reasonable efforts to keep the site available and correct, but we do not guarantee uninterrupted operation or the absence of any error. Nothing in this section limits liability in cases where the law does not permit it to be limited.

We ask only for reasonable things: do not attempt unauthorised access, do not submit unlawful content through the forms or other people’s data you have no right to provide, do not use automated means to extract content in bulk, and do not deliberately overload the infrastructure.

The data you provide through the forms, and the data collected automatically during your visit, are processed as set out in our Privacy Policy. Cookies are covered by the Cookie Policy.

We may change these terms. The new version is published on this page with the date at the top updated, and applies from the moment it is published. If you use the site often, it is worth glancing at it from time to time.

Romanian law applies to these terms and to your use of the site. Any dispute is settled amicably where possible, and failing that by the courts having jurisdiction at the company’s registered office.

If you are a consumer, meaning a natural person acting outside their trade or profession, you may contact the Romanian National Authority for Consumer Protection at anpc.ro, or use the European online dispute resolution platform at ec.europa.eu/consumers/odr.

Note, however, what section 3 says: no consumer contracts are concluded through this site, so in practice these routes become relevant only in connection with a relationship established separately.

For any question about these terms, write to info@thefactory.agency, call +40 314 014 100, or write to the registered office at Strada Balanței 46, Corbeanca, Ilfov County, or to the place of business at Strada Părintele Galeriu 6C, Sector 2, Bucharest.