TheFactory Agency

/INDUSTRIES / B2B / INSIGHTS

B2B Marketing Insights

Practical notes on measuring B2B marketing across long sales cycles, several decision-makers and a CRM that knows more than the ad platforms.

B2B buyers research deeply, involve multiple stakeholders, and rarely convert on the first visit. Generic tactics waste budget, what works is structured pipeline orchestration.

/01

THE SITUATION

A B2B deal can take months and involve several people from the same company, each arriving through a different channel. The first touch may be a search, the decisive one a webinar or a sales call. Marketing tools count contacts, while the business counts deals.

/02

WHY IT MATTERS

When marketing is measured on leads and sales on revenue, the two teams argue about numbers instead of improving them. Channels that open deals look weak if only the last touch is credited, and get cut first.

/03

HOW WE APPROACH IT

We keep the source of every contact into the CRM, group contacts by company, and connect opportunities and deals to the channels that created and influenced them. Reports show pipeline and revenue by channel over a period that fits your sales cycle.

/NOTES FROM THE WORK

Typical gaps in B2B measurement.

  • Lead source overwritten when a contact fills in a second form
  • Contacts from the same company counted as separate leads
  • Opportunities and deals never sent back to the ad platforms
  • Reports judged monthly on a sales cycle of six months

/WHAT THE WORK COVERS

Source preservation

First and latest source kept on every contact and company.

Account-level view

Contacts grouped by company, so buying groups are visible.

Pipeline attribution

Opportunities and revenue linked to the channels behind them.

Tracking setup

GA4, Google Tag Manager, consent mode, and server-side tagging where the ad spend justifies it.

Dashboards

Looker Studio reports built around the decisions you make each month, not around every available metric.

/WHAT WE MEASURE

  1. /01

    Pipeline by channel

    The value of opportunities each channel created.

  2. /02

    Cost per opportunity

    What a qualified opportunity costs, by campaign.

  3. /03

    Win rate by source

    Which channels bring deals that close.

  4. /04

    Cycle length

    How long deals take, by source.

/HOW LONG IT TAKES

/01

Tracking audit

We list every tag, event and conversion, and check each one against what really happened on the site.

/02

Rebuild and validate

Broken or missing tracking is rebuilt and tested against orders, calls or CRM records.

/03

Reporting and review

A monthly review of the numbers that matter, with the decisions they support written down.

/FAQ

FIND OUT WHAT YOUR B2B DATA IS MISSING

We start by following last quarter's closed deals back to their first touch and showing you where the trail breaks.